Question 1

What is HelixNova?

Accepted Answer

HelixNova is a software company that builds practical SaaS products for businesses, including HelixNova POS and CashBook.

Question 2

What products does HelixNova offer?

Accepted Answer

HelixNova currently offers two products: HelixNova POS, for repair and retail businesses, and CashBook, for tracking income, expenses and balances.

Question 3

What is HelixNova POS?

Accepted Answer

HelixNova POS is point-of-sale and repair management software built for small repair and retail shops, covering sales, repairs, inventory and customers.

Question 4

Who is HelixNova POS for?

Accepted Answer

HelixNova POS is designed for repair shops and retail businesses that need to manage sales, repair tickets and inventory in one place.

Question 5

What is CashBook?

Accepted Answer

CashBook is simple software for tracking income, expenses, balances and everyday transactions. It is not a full accounting system.

Question 6

Who is CashBook designed for?

Accepted Answer

CashBook is designed for small businesses and independent owners who want a simple way to keep track of income, expenses and balances without full accounting software.

Question 7

Are HelixNova's products SaaS?

Accepted Answer

Yes. HelixNova POS and CashBook are both designed and built as cloud-based SaaS (software-as-a-service) products.

Question 8

Do I need technical knowledge to use HelixNova's products?

Accepted Answer

No. Our products are designed to be straightforward to use without specialized technical or accounting knowledge.

Question 9

Can I use HelixNova from multiple devices?

Accepted Answer

Our products are designed with multi-device use in mind. Specific device and platform support will be published as each product becomes generally available.

Question 10

How does billing work?

Accepted Answer

Billing details, including plans and pricing, have not been finalized. Contact us for the latest information.

Question 11

How can I learn more about a product?

Accepted Answer

Visit the HelixNova POS or CashBook product pages for a full overview, or contact us directly with specific questions.

Question 12

How do I sign up or get started?

Accepted Answer

There isn't a public sign-in or self-serve account yet. Use the Get Started page to join our early access list, and we'll reach out directly as each product nears general availability.

Question 13

How can I contact HelixNova?

Accepted Answer

You can reach us through our Contact page or by emailing admin@helixnova.agency.

Frequently asked questions